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Customer Financial Management

Put the customer at the center of your revenue and collections processes for more efficient, cost-effective financial services.

With the customer financials component from SAP Hybris Billing you can automate back-end tasks so your agents can get on with providing service with a personal touch. It’s a solution built to work with all payment channels, from credit cards to checks to cash to bank transfers.

Factsheet: SAP Hybris Billing, customer financials

Make your financial services stand out from the competition with customer-centric revenue and collections processes. Find out how.

Thanks to the improved business model enabled by SAP RM-CA, routine, intensive manual efforts by our credit and collection personnel are a thing of the past.

Hans Suess Head of Credit and Collection Management, Swisscom Mobile

Customer financials: key features

Automate back-end processes to reduce costs and free up your agents to deliver great service.

Make it easier for your agents to manage customer accounts and avoid uncollected revenue with integrated customer care and dispute management.

Manage payments from multiple sources in one system and enable flexible payment options for customers including partial payments, promise-to-pay and payment plans.

SAP Hybris Billing: related content

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MGI 360 Market Ratings Report: Agile billing solutions, 2016
Read how MGI Research rates billing software solutions according to how well they fulfil the criteria for Agile Billing – the capability to rapidly monetize new and evolving business opportunities.