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Maximise revenue and better manage the customer relationship

The telco industry is facing many unique challenges in the current market with falling revenues from voice and data-based services, as well as entrance of many niche and specialist players in the mobile and VOIP markets:

  • Maximising e-sales and conversion
  • Retaining customers
  • Managing the entire customer lifecycle
  • Reducing subscriber acquisition costs
  • Delivering a truly seamless cross-channel experience

For insights into tackling those challenges, read our case study: Brightpoint uses hybris Commerce to develop online shops for new markets or download our whitepaper: Maximising ARPU and Retaining Customers through Improved Experience across the Customer Lifecycle. You’ll learn about:

  • The opportunities for telcos to leverage e-commerce for competitive advantage
  • How to address the unique complexity of the telco industry
  • Technology trends that are fuelling business and buyer behaviour
  • Key e-commerce technology considerations for telcos

Interested in finding out how the hybris Commerce for Telco platform can help your organisation stay ahead?

Drop us a line or let us get back to you!

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Maximising ARPU and Retaining Customers through Improved Experience across the Customer Lifecycle.

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“hybris has made it easy for us to roll out webshops, containing different catalogue and e-commerce functionality, at speed. We can now design brand differentiation into webshops, and create the right online environment for our customers and partners.”

Tommy Ø Jørgensen
Innovation Manager E-business
Brightpoint Telecom