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The Total Economic Impact™ Of SAP Hybris Cloud For Customer (Service) This Forrester study provides readers with a framework to evaluate the potential financial impact of SAP Hybris Cloud for Customer on their service organizations. Analyst Commissioned Research
Insurance Megavendors Shift Focus to Digital Platforms The new Gartner report discussed how Insurance Megavendors are changing their digital platforms to support customer experience, analytics and IoT requirements. Analyst Report
Gartner Critical Capabilities for Digital Commerce 2017 Gartner Critical Capabilities Report for Digital Commerce (2016). Analyst Report
Forrester Consulting: Supporting the Buyer Journey with Customer Service Learn how service organizations can broaden their impact on the organization, leveraging customer communities. Analyst Commissioned Research
MWD Advisors: SAP Jam Communities: Brining Engagement to Commerce In this report, MWD Advisors examines SAP Jam Communities for SAP Hybris’ product differentiation and strategy. To learn more, download a complimentary copy of the report. Analyst Commissioned Research
MGI 360 Market Ratings Report; Agile Billing Solutions, 2016 MGI 360 Market Ratings Report details the key requirements and recommendations for Agile Billing Solutions. Analyst Report
Marketing/Sales Alignment 2016: Who is Agile Enough to Win? This white paper from the Aberdeen Group takes a look at Best-in-Class enterprises who have adopted best practices and have deployed the right technologies to effectively manage their marketing and sales operations. Analyst Commissioned Research
Forrester Paper: Digital Technology Powers Simple Omni-channel Customer Experience in China Digital Technology Powers Simple Omnichannel Customer Experience In China, it explains how B2C sellers are transforming their approaches to selling and delivering products and services in China. Analyst Commissioned Research
Forrester Paper: Digital Transformation Made Simple for B2B eCommerce in China SAP Hybris commissioned a study from Forrester Consulting to explore how B2B buyer expectations are transforming the way suppliers sell and deliver products and services in China. Analyst Commissioned Research
IDC: Monetizing Digital Transformation Blending the Physical and Digital Worlds to Generate New Revenue Streams IDC gives recommendations for monetizing digital transformation. Analyst Commissioned Research
New Research by Digital Clarity Group: Experience Management in the Age of the Empowered Customer Read this new report, by Digital Clarity Group, on mastering customer experience management. Analyst Commissioned Research
New Forrester Consulting Study: Mastering Omni-Channel B2B Customer Engagement Over 1,300 sellers and buyers weigh in on omni-channel practices today Analyst Report
Forrester Report: Building The B2B Omni-Channel Commerce Platform Of The Future Read how Accenture and hybris study finds B2B suppliers are investing in e-commerce to deliver better purchasing experience for business buyers. Analyst Commissioned Research
State of Ecommerce in China The State of Ecommerce in China report, published by Econsultancy in partnership with hybris software, an SAP company. Get your copy here. Analyst Commissioned Research
New Forrester Consulting Study: The Contextual Marketing Imperative Discover four key findings and strategies to apply to your business today. Analyst Commissioned Research
Forrester Report: Customer Desires vs Retailer Capabilities Thought Leadership Paper Find out how retail consumer behavior is evolving and learn how to build an omni-channel customer experience that delivers against needs. Analyst Commissioned Research
Forrester Report: "Online and Mobile Are Transforming B2B Commerce" Read how online and mobile are transforming B2B commerce and that businesses have to act fast to not fall behind. Analyst Commissioned Research
Forrester Report: Understanding The Challenges Of Building An Integrated Digital Experience Forrester’s Thought Leadership Paper examines the challenges of creating a unified digital brand experience for customers. Download a complimentary copy. Analyst Commissioned Research
Forrester Report: "The Future State of Digital Commerce Solutions" Read all about Forrester's findings: 60% of businesses surveyed increased their revenue from digital goods or services in the last twelve months. Analyst Commissioned Research
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